Google My Business
GMB is a tool with which you can manage and control information about organizations and firms in Google. So that people can find you and contact you, you need to constantly update and confirm business information.
Google My Business has offered users response templates for reviews
Google My business is testing a new feature where company owners are able to automatically send prepared responses to comments that users have left on Google maps. Also, if desired, owners can edit or send them without changes. But at the moment, the test is conducted on a limited scale.